OUR CORE VALUES

OUR CORE VALUES

We believe in running the Firm with strong CORE Values. This is what is most important to us. Everyone on the Team knows the values and adheres to them in everything we do. This means you know what to expect at all stages of your representation. If any of these values do not resonate with you, we may not be the best fit for you.

Our Core Values are: Client First, Communication, Strategic Action, Accountability, Thoughtfulness & Financial Responsibility.

CLIENT FIRST

The Client comes first in all things. We take into account the Client’s point of view and how our actions affect the Client. We aim to create raving fans, not just satisfied Clients.

COMMUNICATION

We communicate better than other law firms. Our policy is to return communication within 48 hours for non-urgent matters. We believe that clear communication is kind because without it, Clients feel anxious and uncertain. Clear communication reduces misunderstandings and increases Client satisfaction.

STRATEGIC ACTION

We have transparent financial policies. We ensure that you receive regular, detailed invoices for work performed. We have clear conversations about financial expectations that go for both you and for us. Our work is structured to ensure your money is used in the most effective way possible.

ACCOUNTABILITY

We have integrity. We are true to our word. We do what we say we will do when we say we will do it or we take accountability and recommit.

THOUGHTFULNESS

We give people the same consideration we expect to receive. We value respect. Honesty comes hand in hand with respect, so you can expect us to tell you the truth, even if it is not what you want to hear.

FINANCIAL RESPONSIBILITY

We structure our work to ensure your money is used in the most effective way possible. We have transparent financial policies. We have clear communication about financial expectations and how your finances affect your goals and the plan for your case.